How Verification Works

    Trust is the foundation of digital business. At Digital Book of India, our verification process is designed to ensure that every business profile is attached to a real, legally operating entity.

    Step 1: Identity Verification

    Upon registering, every business owner is required to verify their personal identity. We utilize industry-standard checks including Aadhaar verification and Owner Identity Proof (e.g., PAN Card) submissions to ensure that a real person stands behind the profile.

    Step 2: Business Authenticity

    After identity is confirmed, the business entity itself must be authenticated. Users upload an Establishment Proof, such as a Shop License, GST Certificate, or any other government-recognized document.

    Step 3: Manual Review Phase

    Our dedicated trust and safety team manually reviews every document submitted. We cross-reference the details provided on the profile (address, brand name, category) against the physical documents. This robust check prevents bad actors and ensures that consumers only see legitimate businesses.

    Step 4: The Verification Badge

    Once a business passes these checks, they receive a 'Verified' badge on their public profile. This badge signals to consumers that the business has successfully met DBI's stringent trust criteria and can be engaged with confidence.

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    Continual Monitoring

    Verification is not a one-time process. If a business changes critical information such as their registered address or category, their profile is temporarily flagged for re-verification to maintain standard data integrity.