AI lead scoring

A.                   AI lead scoring

Not all leads are created equal. In a busy market like Lajpat Nagar or Chandni Chowk, a business owner might get 100 enquiries a day, but only 10 are ready to buy right now. AI Lead Scoring is your digital filter—it automatically ranks your leads so you can stop wasting time on "window shoppers" and focus your energy on the "big fish."

AI Lead Scoring: Prioritize Your Profits

Integrated within the Professional Growth Suite, AI Lead Scoring uses machine learning to analyze every interaction a customer has with your profile. It assigns a numerical value (a score) to every lead, telling you exactly who is a "Hot Prospect" and who is just "Browsing."

How the Scoring "Brain" Works:

·         1. Behavioral Tracking:

The AI looks at the customer’s journey. Did they just view your photo, or did they check your Realistic Reviews, look at your Geo-Fenced Ads, and spend 3 minutes on your price list? The more engagement, the higher the score.

·         2. Intent Detection:

Using Sentiment Insights, the AI reads the language in their Lead-Gen Form. Someone asking "Do you have this in stock for immediate pickup?" gets a much higher score than someone asking "What are your general prices?"

·         3. Historical Accuracy:

The system checks the user's past behavior across the Digital Directory. If they have a history of visiting shops after making an enquiry, they are flagged as a "High-Converter."

·         4. Profile Matching:

For Wholesale Business Dives, the AI checks if the lead has a verified GST number and a professional background. A verified retailer looking for bulk stock will always score higher than a retail individual.

·         5. Real-Time Heat Mapping:

If a lead is currently physically located in your market zone (detected via Geo-Fencing), their score jumps instantly. They are close, they are interested, and they are ready to buy.

Score Categories: Know Who to Call First

The Strategic Advantage of Lead Scoring

1.      Efficiency:Your sales team (or you) stops chasing dead ends. You spend your day talking to people who actually have their wallets out.

2.      Higher Conversion:By responding to "Hot Leads" within seconds (supported by AI Response Assistance), your chances of closing the sale increase by 7x.

3.      Better ROI:You can see which of your Featured Placements or Category Takeovers are producing the highest-quality leads, not just the highest quantity.

4.      Sales Automation:For "Warm Leads," the AI can automatically trigger a "Limited Time Offer" to push them toward a "Hot" status without you lifting a finger.

The Philosophy:Time is money. AI Lead Scoring ensures you spend your time where the money is. It turns a messy list of names into a structured roadmap for your sales growth.

The "Smart Dashboard" View

On your dashboard, leads won't just appear as a list; they will be color-coded.

·         Redleads are your priority.

·         Yelloware for follow-ups.

Blueare for future marketing

1. Instant booking/appointment integration

In the fast-moving economy of 2026, the gap between "I want this" and "I have this" must be zero. Instant Booking & Appointment Integration turns your digital listing into a live service terminal. No more back-and-forth phone calls or "waiting for a callback"—customers can see your availability and secure their spot in a single click.

Instant Booking: The Direct Path to Conversion

Integrated seamlessly with your Real-Time Data Sync and Professional Growth Suite, this feature allows businesses—from high-end salons in Greater Kailash to medical clinics in Rohini—to manage their schedule with surgical precision.

The "Super-Sync" Functionalities:

• 1. Live Calendar Visibility:

Customers don't have to guess. Your profile displays a real-time "Live Slots" calendar. If a gym class is full or a doctor is busy, the slot grays out instantly across the entire directory.

• 2. Automated Slot Reservation:

Whether it’s a table at a restaurant, a trial session at a boutique, or a consultation with a wholesaler, the system handles the booking end-to-end. The moment a user clicks "Book," the slot is removed from the market to prevent overbooking.

• 3. Integrated Payment Gateways:

Reduce "No-Shows" by requiring a small booking token or full payment upfront. With DBI Pay integration, the transaction is secure, and the booking is only confirmed once the payment is successful.

• 4. Smart Reminders & Check-ins:

Once a booking is made, the AI Response Assistance takes over. It sends automated WhatsApp/SMS reminders, GPS directions via the Live Route Guide, and a digital "Entry Pass" (QR Code) for a contactless check-in experience.

• 5. Dynamic Pricing & Yield Management:

Are your mornings slow? The system can automatically offer "Early Bird" discounts for off-peak appointments, helping you fill your calendar during quiet hours.

Booking Integration vs. Traditional Enquiries

How It Transforms Different Business Categories

• For Professionals (Doctors/Lawyers/Consultants):Manage your OPD or client meetings without a dedicated receptionist.
• For Lifestyle (Gyms/Salons/Spas):Allow clients to book their favorite trainer or stylist directly through the app.
• For Hospitality (PGs/Hotels/Restaurants):Real-time room and table management that updates the moment a guest checks out.
• For Retail (Boutiques/Jewelers):Offer "VIP Personal Shopping" slots to high-value leads identified by AI Lead Scoring.

Why "Instant" is the Only Way in 2026

The modern consumer values time more than anything else. If they have to wait for you to answer a phone, they will move to the next "Verified" listing that allows them to book instantly. This integration doesn't just manage your time—it captures the customer's intent before it fades.

The Vision:We remove the friction of "scheduling." Your business becomes a seamless part of the customer's daily calendar, making you the most accessible choice in your zone.

1. Lead capture chatbots

While lead-gen forms are excellent for structured data, Lead Capture Chatbots are the dynamic, conversational engines that engage customers in real-time. Think of them as your most proactive salesperson—one who never sleeps, speaks every language, and can handle a thousand customers at once without ever losing their cool.

Instead of waiting for a user to find a "Contact Us" button, these bots initiate the conversation, qualifying leads while the customer is at the peak of their interest.

Lead Capture Chatbots: Turning Conversations into Contracts

Embedded directly into your Digital Directory listing and Geo-Fenced Ads, these bots provide an interactive experience that feels personal but operates with robotic efficiency.

The Intelligent Workflow:

• 1. Proactive Engagement:

The chatbot doesn't just sit there; it "pops up" with a contextual greeting based on the user's behavior. If a user has been looking at your "Wholesale Saree" gallery for 30 seconds, the bot asks: "Looking for bulk pricing for the wedding season? I can get you a quote in 30 seconds!"

• 2. Real-Time Qualification:

Instead of a long form, the bot asks questions one-by-one in a chat format. It uses AI Lead Scoring to determine if the user is a high-intent buyer. For example, it might ask for their budget, quantity, and timeline, calculating a "Lead Score" behind the scenes.

• 3. Multilingual Versatility:

Our bots are optimized for the local market. They can switch seamlessly between English, Hindi, and Hinglish. If a customer types, "Price kya hai?", the bot understands and provides the synced pricing instantly.

• 4. "Human-in-the-Loop" Handoff:

If the bot identifies a 90+ Hot Lead, it can trigger an "Instant Alert" to the shopkeeper. You can then jump into the chat personally to close the deal, or the bot can schedule a call-back via Instant Appointment Integration.

• 5. Data Richness:

Beyond just a phone number, the bot captures the context of the enquiry. You’ll know exactly which product they were looking at, what their specific concerns were (e.g., "delivery time"), and their sentiment—all before you even speak to them.

Chatbots vs. Static Lead-Gen Forms

Strategic Applications for Your Business

1. The 24/7 Gatekeeper:Capture leads at 2:00 AM when a customer is browsing from home. By the time you open your shop at 10:00 AM, your dashboard is already full of qualified enquiries.
2. The FAQ Filter:Let the bot handle the "100 common questions" (timings, location, parking, return policy). This ensures that when you talk to a lead, they are already informed and ready to buy.
3. The Incentive Dealer:If the bot senses a user is about to leave the page, it can offer a "Chat-Only Discount" to capture their contact details: "Wait! Leave your number and I'll text you a 10% discount code right now."

Why It’s Essential in 2026

The modern shopper expects an immediate response. If they have to wait an hour for an email, they’ve already moved on to a competitor. A Lead Capture Chatbot provides the Instant Gratification that converts a curious click into a solid lead.

The Concept:Don't just list your business; start a conversation. Lead Capture Chatbots ensure that every visitor feels heard, helped, and headed toward a purchase.